Desautels & Associates

Client Expectations/Responsibilities:

The acceptance by you (the Buyer) of the following guidelines, will enable us as your exclusive buyer Agent/Broker to provide you with our best level of service and maintain a strong working relationship throughout the process. Through experience we have determined that the following is a formula for success for both parties involved. We will have the satisfaction of finding you the best available property that meets your needs while optimizing your chance for obtaining that property in the most efficient manor.

1. Understand We Work on Commission

• If we don’t close a transaction, we don’t receive a cent. Unfortunately we don’t receive a salary. We are strictly paid commission.

• Please act in an ethical manor and do not ask us to show you homes if you intend to window shop, flip flop, or cut our agency out of the transaction. You wouldn’t work hard for free, would you?

• We will not rush you into making a decision. We strive to form a long-term relationship with you. Regardless of how many homes we show you, we are patient and persistent. We understand finding the right home can be very challenging. • Once you do commit to buying a particular home, we do expect you to follow through with your decision.

2. Scheduled Appointments

• Everyone’s time is important. We strive to make things easy and efficient for you.

• We will be respectful of your time as we know you will be of ours. • Please do not make an appointment & then stand us up. We understand emergencies do occur.

• If you are running late, please call us with adequate notice so we can re-schedule our time. It is a simple courtesy as sellers and or other clients need ample time to change their schedules. • We will do everything in our power to accommodate your request for short notice showings. However, if we are with another client we cannot just abandon them as that would be very unprofessional.

• If you are lost in route we can meet you at a different familiar location

3. If We Represent You, Do Not Call the Seller &/or the Listing Agent

• We must ask that you have no direct contact with listing agents, sellers or financial institutions, with any ownership interest in a home you are buying, without our knowledge and approval. Such contact undermines our ability to negotiate the most favorable terms and conditions for you. Additionally, financial institutions are not legally allowed to speak to you without seller approval.

• The listing agent does not work for you and does not have your best interest in mind. The listing agent has a fiduciary responsibility to report back to the seller anything you tell them. The listing agent is paid by the seller. Whom do you think they owe their loyalty?

• You will not receive a lower sales price or a commission kickback by dealing directly with the listing agent. Listing agents owe a legal duty to the sellers to obtain the highest price for them with or without a buyer agent. Furthermore, it is illegal for a listing agent to offer any sort of compensation or kickback to a buyer whom agrees to deal directly with them in exchange for no buyer representation.

• Do not allow a listing agent to show you any home without our representation. The listing agent will procure cause and you will then be unable to obtain the protection of buyer’s representation in the transaction.

4. Observe Open House Etiquette

• Open houses are an invaluable tool for us both to gather market data. As a team, we work better together when we stay together.

• Hand our card to the listing agent upon entry to the open house. Announce to them that you are represented by our company. Unscrupulous listing agents often scour open houses for unrepresented buyers. • Feel Free to ask as many questions as you like about the home from the listing agent. However, direct all questions about the seller and or their motivation to our agents. We will obtain the additional information you request.

• If you would like us to accompany you to an open house, just ask.

5. Are You Pre-Approved or Able To Provide Proof Of Funds To Close?

• If the home being purchased involves financing, you agree to provide us with a pre-approval letter or loan commitment from a bank or savings and loan prior to our first meeting.

• If you are paying cash, you must provide us proof of funds to close prior to our first meeting.

• Be prepared to write a check. If we find a hot property you will need to provide evidence of your commitment via an earnest money deposit. Earnest money is required on most contracts and lets the seller know you are serious.

6. Review All Contracts and Corresponding Attachments

• Please sign and initial all applicable areas of the contract, addendums and included broker agreement when such time arrives. Failure to do so could result in refusal of your offer by the seller/financial institution or result in significant delays.

When there is a question or concern please promptly address it with us. We will thoroughly discuss all clauses of your contract and broker agreement prior to a written offer being submitted. We are here to help and understand that buying a home is a major decision. Your questions are never without merit.

7. Buyer occupancy

• We no longer are able to assist buyers purchasing non owner occupied investment property. This is due to the drastic constriction in the credit markets regarding investor loans and a demonstrated lack of commitment on the part of buyers to consummate these transactions. Therefore, we will only work with buyers whom intend to occupy the property as their primary residence or a bona fide second home or vacation property.

8. Exclusivity of Broker-Buyer's Broker Agreement

• We offer a level of service, second to none. We work tirelessly to succeed in finding you the perfect home. Therefore, we do expect a high degree of loyalty and commitment from our clients. We cannot afford to dedicate our time and resources to finding you a home if you are simultaneously working with other agents. To work together as a team we must have a signed Buyer’s Broker Agreement. It explains the relationship and duties between the parties and solidifies our commitment to work exclusively for you. Additionally, your failure to sign a Buyer’s Broker Agreement may lead to procuring cause issues from a listing agent.

Buyer:_________________________ Printed Name:________________________ Date:_________

Buyer:_________________________ Printed Name:________________________ Date:_________

Either party may cancel said agreement at any time. However, you agree that any properties shown to you via email, mail, or via an actual inspection from the date we forwarded our first prospective property for which you later purchase shall entitle our organization to the full commission as specified per the MLS or as specified in our exclusive Buyer’s Broker Agreement